Frequently Asked Questions

What is the delivery time for my products?

Products that are in stock will be shipped within 2 business days. Many of our products are custom-made for you and are therefore not immediately available. As soon as we receive your order (and it has been paid for), we will start working on it, and it will take approximately 3 weeks for it to be ready.

 

Can I also pick up my order?

Yes, of course. You can also pick up your order at our shop: Bijsterhuizen 1162 in Nijmegen. You will be notified when your order is ready.

 

Can I return my ordered items?

Care products, standard curtains, and various stock items can be exchanged or returned. However, many of our products are custom-made for you and therefore cannot be returned. For products where this applies, this is stated in the product description.

If you are unsure about the color, request a sample of the fabric or leatherette you have in mind. This way, you can make a good choice in advance and avoid disappointment.

And of course, you're welcome to visit our shop to choose from our wide range of fabric and leatherette colors.

 

What size curtains do I need?

We recommend different curtain lengths for different brands and types of trucks. The standard sizes are 85cm and 95cm. Extra-long curtains (110cm) are available for the MAN XXL. To ensure you have the right size curtains for your truck, we sell curtains by brand in our shop. The length is indicated next to the name. This makes it easier for you to find the right size for your truck.

 

What is the size of the window pelmet?

Our window pelmets have a standard length of 227cm. This size is long enough for all trucks. If the window pelmet is too long, you can tuck the excess length behind the A-pillars.

We supply the window pelmets in two models: with 9 large or 11 small bows. You can also choose between long and short fringes.

A window pelmet with large bows is between 20 and 23 cm high, depending on the length of the fringe.

A window pelmet with small bows is between 16 and 19 cm high, depending on the length of the fringe.

 

Can I wash my curtains?

Side curtains and in-between curtains made solely with casablanca fabric are machine washable on a delicate cycle at 30°C. Curtains made entirely or partially of Danish plush, as well as all window pelmets, can only be cleaned with a quick hand wash. Do not leave the window pelmet in water for extended periods to prevent discoloration of the fringe.

Never tumble dry our curtains and window pelmets.

 

How do I hang my curtains?

Our side curtains are fitted with pleat tape. To create a nice pleat, it is best to place the hooks around the 11 sections of the pleat tape. The hooks and gliders are available separately with your curtains.

The window tape attaches to your windshield with Velcro. A strip of Velcro for the window is included with the window pelmet.